Master Service Agreement
The standard agreement that governs our managed IT, cybersecurity and consulting engagements. It covers scope, responsibilities, service levels, liability and terms of service.
Download MSAClient Resources
Documents, Forms & Onboarding
Download agreements, guides and onboarding templates, or submit service requests through our secure Microsoft Forms.
Documents
Everything in One Place
These PDFs are kept current and can be shared with your legal, procurement or leadership teams.
Services Guide
An overview of our service offerings, response times, security practices, onboarding process and what you can expect when working with Blue Guys IT.
Download Services GuideClient Operations Guide
A practical guide for working with Blue Guys IT day to day: how to request support, manage users and devices, understand billing and expectations, and get the most from our services.
Download Client Operations GuideClient Onboarding
Initial Client Spreadsheet
Use it to share key details about your environment during onboarding.
Initial Onboarding Spreadsheet
Download the Initial Onboarding Spreadsheet and fill it out once to help our team document your users, devices, and services.
Important: Do not modify the spreadsheet after the initial fill out. Our techs will modify the spreadsheet for you when change forms are submitted.
Microsoft Forms
Service Request Forms
Use these secure Microsoft Forms to submit common service, onboarding, and offboarding requests.
VOIP Changes / Adds / Moves
Request changes to voice services, add new lines, or move existing service to a new location or user.
Open FormNew Employee Setup
Submit onboarding details for a new team member who needs accounts, hardware, or access.
Open FormEmployee Change Request
Request changes to an existing employee's access, equipment, or role.
Open FormEmployee Departure or Termination
Notify us of an employee departure so we can securely offboard accounts and devices.
Open FormHave Questions About These Documents?
Reach out and we'll walk you through any section or discuss how our services fit your organization.